INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES ON COMMERCIAL BANKS’ CUSTOMERS SATISFACTION IN EDO STATE, NIGERIA
TABLE OF CONTENTS Page TITLE PAGE i APPROVAL PAGE ii CERTIFICATION iii DEDICATION iv ACKNOWLEDGEMENTS v TABLE OF CONTENTS vi LIST OF TABLES vii LIST OF FIGURES viii ABSTRACT ix CHAPTER ONE: INTRODUCTION Background of the Study 1 Statement of the Problem 17 Purpose of the Study … Read more