1.0 BACKGROUND OF THE STUDY
The purpose of this research work is basically to explain the accounting procedure in a hotel. For a proper understanding of the study, it is wise to first of all explain the meaning of hotel. Thereafter, the meaning of accounting will also be looked into in a separate term. Also, the meaning of accounting procedure will be observed, then, accounting procedure in relating to hotel firm will be explained. For a proper understanding, Royal Marble hotel Benin City was used as a case study. Hotels follow the general principles of accounting, but because of the exclusive nature of a hotel when compared to other organization, hotel accounting departments use terms that may not be familiar to accountants in other organizations or industries. Accounting terms related to the management of guest payments, charges and disputes can be confusing to outsiders, but they represent everyday concepts in the hotel industry. Accountants recognize the importance of proper hotel accounting procedures, as it is the foundation upon which all financial decisions are based. They have a knowledgeable and dedicated hotel Accounting Team to ensure the highest level of support possible to each investor. With a comprehensive centralized hotel accounting system, they provide essential hotel accounting services to investors interested in accounting for hospitality.
The practice of accounting has been a practical one since the inception. This is one of the notions in the writers mind when carrying out this study. Here, practical involvement in this work unveils the most of the accounting operations as are being obtained in the hotel. A dedicated Property Accountant whose responsibility is to manage the accounting function supports each one of a hotel. The duties include the balancing and auditing of the managers’ and employees’ work, maintenance of the hotel’s accounts receivable and accounts payable, processing of employee payroll and ensuring adherence to accounting standard operating procedures by all departments within the hotel. In a hotel, the properties Accountants have the additional responsibility for the Human Resources function. While a Regional Director of Human Resources supports them. Accountants in some hotel have the opportunity to develop their Human Resources skills including interviewing, recruiting, counseling, coaching, disciplining and motivating.
1.1 THE PROFILE OF ROYAL MARBLE HOTEL
Royal Marble Hotels is located at about 2,200 meters above sea level on a green hill valley and Government Reservation Area (GRA) in the ancient kingdom of Benin City, “the heart beat of the nation.” The hotel is nested in an area of colourful garden flower and is conveniently located close to the city center, the Benin Airport, the Oba of Benin Kingdom palace, the National Museum of Benin of historical greatness. Royal Marble Hotel’s primary mission is to bring in hospitality industry beyond mere accommodation, but providing a peaceful and secured homely environment for visitors or travelers from all parts of the world. Royal marble Hotels, an ultramodern hotel, first in the Niger-Delta zone of the blackest populous nation, Nigeria.
In the very heart of the ancient city and charming city of Benin, Royal Marble Hotels was planned with all the character of a small town with gardens, the room, suites, restaurants, conference and banquet halls, bar, swimming pools, gym, etc. all flow into each other, creating a unique and welcoming atmosphere; The national museum, zoo, golf field, among other things and some are 1 kilometer from the hotel. The hotel houses 110 elegant and well equipped suites that come in numerous sizes and structures, to accommodate the tastes of various guests. The services at the hotel include a bar, laundry services, a pool bar, restaurant, an internet café, gym facilities, a casino, security services, and many more services. The restaurant is a fully serviced 24 hours and offers numerous dishes including African and Cosmopolitan cuisines. Activities that are available for guests include trips to the national museum, the zoo, golf fields all situated within a one kilometer radius.
1.2 STATEMENT OF THE PROBLEM
Some of the problems that are involved in accounting in a hotel system are as follows: There are often confusions as the accountant cannot judge which accounting procedure will be best suited for the smooth functioning of a hotel. Another problem that is associated with hotel is lack of existence of a trained accountant in some hotels. It is quite unfortunate that some hotel management in Nigeria feel that the services of an accountant are not relevant to their businesses. It is also unfortunate that some who know the usefulness of an accountant in their businesses do not have the financial means of employing a professional accountant. Other problems include the unavailability of reliable accounting information on which to base managerial decision and the inability to project or even give an estimate of what their production, scales and profit level will be like in the successive future period. Another problem is that of seeking the support and involvement of all levels of management and the difficulty in educating all individuals who are to be involved in the accounting process and gaining their full participation. However, the inability to apply the financial management system in a flexible manner and the inconsistency in maintaining effective follow up procedures and adapting the accounting procedure in a hotel is also not an exception