CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY An organization is established to achieve set goals and objectives. For it to realise this, its work has to be divided among its members. Some structure and technology is necessary to make possible the effective performance of key activities and to support the efforts of staff members. … Read more
CHAPTER ONE INTRODUCTION Background of the Study Problem solving is a constant feature of life, in individual(s), team(s)/group(s) and organization(s) etc. According to Armstrong (2012:495), who opine problem solving as the process of analysis and understanding a problem, diagnosing its causes and deciding on solution that solves the problem and prevents it being repeated. We … Read more
CHAPTER ONE 1.1 BACKGROUND OF THE STUDY Privatization (the transfer of government owned share-holding in public enterprises to private shareholders) is one of the revolutionary innovation in economic policies of both developed and developing countries (Igbuzor 2003: Chambers 2008).The ultimate goal of any credible and legitimate government is to ensure sustained improvement in the … Read more
ABSTRACT The purpose of this research work is to highlight the impact of management of decision on workers performance. In today’s world, organisations are faced with thousands of decisions daily, and how they make these decisions will have a huge impact on their financial status (Forrester, 2003:44). These decisions set the tone for the entire … Read more
CHAPTER ONE INTRODUCTION 1.1 Background of the Study For an organization to perform effectively does not depend only on the available technical resources, but also on the quality and competence of its employees. Meaghan (2002) states that employees are extremely crucial to the organization since their value to the organization are essentially intangible and … Read more
ABSTRACT The purpose of this research work is to highlight the impact of job satisfaction on organization commitment among secondary school teachers in Enugu State. Specifically, the study aimed to pursue the following objectives : to analyse the relationship between job satisfaction and organisational commitment among secondary school teachers in Enugu state, to determine the … Read more
CHAPTER ONE INTRODUCTION Background of the Study Information Communication Technology (ICT) refers to a wide range of computerized technologies that enables communication and the electronic capturing, processing, and transmission of information. These technologies include products and services such as desktop computers, laptops, hand – held devices, wired or wireless intranet, business productivity software, data storage … Read more
CHAPTER ONE INTRODUCTION BACKGROUND OF STUDY According to Medupim (2002:1), foreign private investment accounted for 70% of the total industrial investment, in Nigeria, at independence. This also constituted over 90% of investment in such basic industries as chemical production, and vehicle assembly plants and no less than 90% of other manufacturing sub-sectors. Foreign Private Direct … Read more
CHAPTER ONE INTRODUCTION 1.1. BACKGROUND OF THE STUDY Changes in technology, especially information technology, generate knowledge spreading up at tremendous speed, as well as its quick obsolence. In the period between 1900 and 1950, the amount of human knowledge doubled, and since then it has doubled ever 5 to 8 years. Knowledge is becoming obsolete … Read more
ABSTRACT Customer relationship management (CRM) is a comprehensive business and marketing strategy that integrates technology, process and business activities around the customer. CRM is assumed to lead to bottom line benefits for the organization. Advances in information and communication technologies have provided an effective platform to deliver electronic CRM functions. Despite widespread agreement that CRM … Read more