CONFLICT RESOLUTION STRATEGIES USED BY NURSE MANAGERS IN TEACHING HOSPITALS IN ANAMBRA STATE
CHAPTER ONE INTRODUCTION Background to the Study Conflict is a normal part of any healthy relationship (George, 2011). After all, two people cannot be expected to agree on everything, all the time. Although there is no universal definition of conflict (Kelly, 2006; Patton, 2014), it can be described as a process in which one … Read more