CONFLICT MANAGEMENT IN THE PUBLIC SECTOR: A CASE STUDY OF NATIONAL ARCHIVES ENUGU ZONAL OFFICE

CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY Industrial or Organizational Relations as a subject of study is concerned with the behaviour of men in organizations in which they work for living (Swinton 2008:1). Organizational Relations attempts to explain patterns of cooperation, conflict management and resolution among workers and between two groups (Black 2000:17). Benton (2000:1) […]

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