CHAPTER ONE 1.0 INTRODUCTION The existence of organizational justice is a critical issue for the success of an organization. It has a direct link with the performance of its employees. Organizational justice has been defined as “the fairness of work place” Wright [1998]. Similarly Organizational justice means “the ways in which employees determine if they … Read more
CHAPTER ONE INTRODUCTION BACKGROUND TO THE STUDY Managing diversity and employee morale have had early influences. Management of diversity naturally has been of some concern to organized history throughout the history of civilization. Most of the early contributions came from practitioners such as Taylor and Fayol. Taylor is the father of scientific management and wrote … Read more
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In an organization, there are two discernable groups of workers – the superiors and the subordinates. The superiors or managers are require to guide and at the same time motivate the subordinates by raising their zeal to carry out their assigned tasks. This is the managerial … Read more
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Employee’s performance appraisal is one of the most critical functions of a leader/manager and is a basic expectation of anyone in a supervisory role. In many organization staff are being appraised to ascertain how much each person contributed to the achievement of corporate goals and objectives. The … Read more
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY An organization is a complex entity made up of different systems and subsystems and these multiple systems need to be governed and led. Modern management is a process of creating, multiplying, distributing, preserving and perpetuating wealth and these can be also regarded as the five missions of … Read more
Abstract We all subscribe to the adage that it is cheaper to keep a current customer than to acquire a new one. The same premise applies to employees. Recruiting new employee is a time consuming and expensive exercise that directly affects an organisation’s bottom-line. Excessive employee turnover in an organisation is a prime indicator … Read more